Overview

Our primary goal is to make sure you have the best customer experience possible. Customer Care Specialists can provide information about products, services and assistance in with any your needs.

View the links below for more information on the following items:

Contact Information

Customer Care: (866) 776-5907
Main Phone: (239) 768-0600
Main Fax: (239) 690-4237

Customer Care Representatives are available:

7:00am – 11:00pm EST, Monday-Friday
9:00am – 5:00pm EST, Saturday

2011 Holiday Closure Schedule

Labor Day – Monday September 5

Please ship specimens Friday, September 2 or Tuesday, September 6 to ensure optimal viability. The laboratory will be open Saturday, September 3

Thanksgiving Day – Thursday November 24

Please ship specimens Tuesday, November 22 or Friday, November 25 to ensure optimal viability. The laboratory will be open Friday, November 25 and Saturday November 26

Christmas Day – Monday, December 26

Please ship specimens Friday, December 23 or Tuesday, December 27 to ensure optimal viability. The laboratory will be open Friday, December 23 and Saturday December 24

New Years Day – Monday, January 2, 2012

Please ship specimens Friday, December 30 or Tuesday January 3, 2012 to ensure optimal viability. The laboratory will be open Saturday December 31